Our commitment to you

Terms of Service

Last updated: October 6, 2026

Please read these terms and conditions carefully before using ChefMedia's services.

Acceptance of Terms

By accessing or using ChefMedia services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Use License

Permission is granted to temporarily use ChefMedia services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on ChefMedia's servers
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

Account Terms

To access and use our services, you must register for a ChefMedia account. You must provide accurate, complete, and updated information for your account. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

We reserve the right to terminate or suspend your account and refuse any and all current or future use of the Service, for any reason at any time. We also reserve the right to remove or edit content in our sole discretion.

Connected Instagram and Facebook accounts

If you connect Instagram or a Facebook Page, you authorize ChefMedia to act for that restaurant account, including reading and sending direct messages when you use Inbox. Admins and editors may read and reply. Viewers may read only. Only the account creator may connect or disconnect the account.

Disconnecting under Integrations stops ChefMedia from reading or sending messages for that account. How we handle message content is described in the Privacy Policy.

SMS Terms

ChefMedia is a service of CHEFMEDIA LLC. ChefMedia no longer sends text messages. These SMS Terms describe the earlier text program and how a previous opt-out still works. New restaurants create a free account on the website at https://chefmedia.ai/auth?tab=signup. No card.

If you previously opted in, reply STOP to opt out. We also treat STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT as opt-out. Reply HELP for help, or email contact@chefmedia.ai.

How we handle a mobile number already on file, and SMS opt-in data, is in the Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Service Modifications

ChefMedia reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Payment Terms

The ChefMedia app is free for every restaurant. Websites, managed social, and custom AI setups are separate services arranged by email. If you already have a subscription, email bennett@chefmedia.ai.

Questions or Concerns

If you have any questions about these Terms of Service, please contact us.

Contact Us